đź“ťGovernance vs. operations

source
Robertson2016, p. 26–27
tags
§ Management

It is important to distinguish Governance and Operations.

  • Operations is everyday operation (getting things done)
  • Governance is a meta-level (how we work?)

Governance is often implicit and invisible but it is detrimental to getting things done (operations).

Practices that make governance explicit:

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